Communication Skills in End of Life Care

Starts: 17th April, 2019 - 2:00 PM
Ends: 17th April, 2019 - 5:00 PM

Communication Skills

Target Audience: This day is aimed at healthcare staff who would like to improve their communication skills with patients, carers or other healthcare professional staff.

Course Aims: Communication workshop explores forms and styles of communication but the focus is on understanding barriers to communication and managing difficult conversations (whether they are with patients/residents, loved ones or other healthcare staff).

Learning Outcomes: At the end of the day the learner will be expected to be able to:

Indicative Course Content:

Practical skills: verbal & non-verbal communication, empathy, facilitation, active listening, reflection, paraphrasing, responding, summarising, behaviour which inhibits communication.

Teaching and Learning methods:

A variety of approaches will be used during the day such as: small group work, scenario discussions and reflection.

This workshop is interactive but does not involve attendees having to undertake role-play.

Course fee: £50

Venue: Weldmar Hospicecare, Dorchester

Please download the Weldmar Education Booking Form (195KB)

Enquiries to Workforce Development – 01305 756928


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