Communication Skills in End of Life Care
This day is aimed at healthcare staff who would like to improve their communication skills with patients, carers or other healthcare professional staff.
Target Audience: This day is aimed at healthcare staff who would like to improve their communication skills with patients, carers or other healthcare professional staff.
Course Aims: Communication workshop explores forms and styles of communication but the focus is on understanding barriers to communication and managing difficult conversations (whether they are with patients/residents, loved ones or other healthcare staff).
Learning Outcomes: At the end of the day the learner will be expected to be able to:
- To develop communications skills including
- Verbal and Non Verbal Communication
- Interaction Skills
- To manage difficult conversations (initiated by yourself or the other person)
- To have assertiveness skills
- To be able to undertake reflection to develop self awareness and skills
Indicative Course Content:
Practical skills: verbal & non-verbal communication, empathy, facilitation, active listening, reflection, paraphrasing, responding, summarising, behaviour which inhibits communication.
Teaching and Learning methods:
A variety of approaches will be used during the day such as: small group work, scenario discussions and reflection.
This workshop is interactive but does not involve attendees having to undertake role-play.
Course fee: £50
Venue: Weldmar Hospicecare, Dorchester
Please download the Weldmar Education Booking Form (195KB)
Enquiries to Workforce Development – 01305 756928