Quality Account for 2016/2017
This is the seventh Quality Account of Weldmar Hospicecare and is produced as a statutory requirement because Weldmar receives money from the NHS*
It is also to help the users of our services and other stakeholders to see how we work to improve the service we give.
Our patients receive support from many different sources during their journey and the quality of the service they experience may be determined by the interaction of different providers as much as by any one provider alone. This report on activity in 2016/17, covers areas where we alone are responsible and it follows the statutory requirements of the regulatory authority. We hope it will be of interest to our community, our service users and commissioners.
More corporate information about Weldmar Hospicecare, including our latest Annual Report and Accounts, can be found on this website.
*At Weldmar Hospicecare, the NHS only commissions a third of our beds and some 30% of the day and community work carried out by Weldmar, but this report covers the whole of our work, the rest being funded from charitable fundraising, retail operations, investments and reserves. Our standards for patients are the same irrespective of the source of funds.